Статья

Non Verbal Communication in Software Engineering – An Empirical Study

P. Ciancarini, M. Farina, S. Masyagin, G. Succi, S. Yermolaieva, N. Zagvozkina,
2021

Communication among humans consists of both verbal and non verbal components. The latter may sometimes express concepts or ideas not conveyable by the former. This is also true in Software Engineering. This paper first analyses theoretically the role of non verbal communication in software development teams, using the framework provided by distributed cognition as a conceptual palette and as a point of reference. Then, it presents an empirical investigation involving 38 IT professionals from Russia, sharing their experiences in communicating and interacting when developing software artifacts. The results of this empirical investigation are consistent with many of the ideas underlying a distributed approach to cognition. In addition, our findings provide valuable insights to make communication more effective in software development teams, while defining a new framework for follow-up studies.

Цитирование

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Версии

  • 1. Version of Record от 2021-01-01

Метаданные

Об авторах
  • P. Ciancarini
    Department of Computer Science and Engineering, University of Bologna, 40126, Bologna, Italy
  • M. Farina
    Humanities Lab, Faculty of Humanities and Social Sciences, Innopolis University, 420500, Innopolis, Russia
  • S. Masyagin
    Faculty of Computer Science and Engineering, Innopolis University, 420500, Innopolis, Russia
  • G. Succi
    Faculty of Computer Science and Engineering, Innopolis University, 420500, Innopolis, Russia
  • S. Yermolaieva
    Faculty of Computer Science and Engineering, Innopolis University, 420500, Innopolis, Russia
  • N. Zagvozkina
    Faculty of Computer Science and Engineering, Innopolis University, 420500, Innopolis, Russia
Название журнала
  • IEEE Access
Том
  • 9
Страницы
  • 71942-71953
Издатель
  • Institute of Electrical and Electronics Engineers (IEEE)
Тип документа
  • journal article
Тип лицензии Creative Commons
  • CC BY
Правовой статус документа
  • Свободная лицензия
Источник
  • dimensions